Intelligent Disobedience: 5 Ways to Invite Disconfirming Feedback

18/03/2018 19:17 | Share

“Serious errors are avoided by the use of Intelligent Disobedience.” Ira Chaleff, author of Intelligent Disobedience: Doing Right When What You’re Told to Do Is Wrong. Blind obedience is dangerous: Skilled guide dogs disobey when their owner commands them to step into traffic. Successful teams learn to differentiate between constructive dissent – intelligent disobedience – and … … Continue reading

People who Believe They Have No Control Act as if They Don’t Matter

17/03/2018 14:31 | Share

  People who believe they have no control forfeit their power and act as if they don’t matter. Helplessness: Waits for instructions. Rejects creative solution-seeking. Avoids risk. Gives up quickly. Complains when results disappoint. When you try to change things but everything stays the same, eventually you give up. Three steps to helplessness: Belief that … … Continue reading

The Top 10 Super Powers of Listening

16/03/2018 20:42 | Share

There are a million excuses for poor listening. Reject all of them if you expect to lead.   The top 10 super powers of listening: Expanding horizons. Showing respect. Connecting and caring. Helping people feel understood. Answering the right question. Helping. Building trust. Helping people feel they matter. Exercising influence. Creating the future. Listening increases … … Continue reading

The Most Important Thing You Manage isn’t Projects or People

16/03/2018 10:51 | Share

Someone or something is controlling your attention. Often it’s not you. Maybe it’s an email alert or a buzzing cell phone. Distracted leaders live inconsequential lives. The most important thing you manage is your attention.    Need for distraction: Our need for distraction is so strong that when we aren’t distracted by notifications, we look at … … Continue reading

How to Accept a Challenge that Buckles Your Knees

15/03/2018 10:57 | Share

Nudges normally produce acceptable growth. But some growth-opportunities require leaps. Knee buckling opportunities: One day a door of opportunity will open for you. You sweat thinking about it. Your knees buckle. Your boss may ask you to step into a new role. Or you’ll apply for a stretch-position and they’ll actually hire you. 5 practices: … … Continue reading

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